Rock Rapids Municipal Utilities

Welcome

Your Locally Owned Utility Provider of
Natural Gas, Electricity, Water & Sewer
in Rock Rapids, Iowa

Rock Rapids Municipal Utilities is the provider of all natural gas, electricity, water and sewer utilities in Rock Rapids, Iowa. As a locally owned municipal company, we pride ourselves in offering our customers the best value for their dollars. Our customers are our owners.

Rock Rapids Municipal Utilities is pleased to offer our customers a diverse mixture of renewable and fossil fuel power supply resources to provide reliable, affordable and environmentally friendly electric service. Click here to view the chart with more details on Rock Rapids' Power Supply Mix.
310 S Third Ave.
Rock Rapids, IA 51246
Ph: (712) 472-2511
Fax: (712) 472-2512
Office Hours:
8:00 - 4:30
  Monday-Friday
Closed Weekends & Holidays
customerservice@rockrapids.net.
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Non-Discrimination Statement
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Redirect your
Sump Pump Drain

Rock Rapids Municipal Utilities reminds you that now is the time to change where your sump pump drains. If you have been directing your drain to the sewer system, please change it so the sump pump drains to the ground outside your house or business. Thank you.
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

 (2) fax: (202) 690-7442; or

 (3) email: program.intake@usda.gov


USDA is an equal opportunity provider, employer, and lender.
Rock Rapids Utilities Flood Update

September 13, 2019
Current Flood Stage: 15.17 12:15PM

Rock Rapids Utilities & City of Rock Rapids are continuing to monitor the Rock River levels and forecast. The river is expected to crest at 22.8 at 7:00AM September 14. We will alert all public if there are any changes to this forecast or in case of emergency. For reference, the river crested at 27 feet during the flood in 2014.

Island Park & Campground has been evacuated and the cabins have been removed. All cars need to be removed from the pool parking lot as soon as possible.

Westside park is still open for camping at this time. This may change as water levels rise, we will be providing updates as situations change.

Reminder to all residents that the trail system may be affected by flood waters and to use extreme caution.

Residents are encouraged to monitor their sump pumps and basements. Remember sump pumps need to be pumped to the street and NOT into the sewer system.

Barricades are up at different areas around town. Please use caution when driving and DO NOT drive around barricades.

Sand and sandbags are available at the Public Works shop. Residents are responsible for filling/transporting their own sandbags as needed. No volunteers are required at this time.

Follow the Rock Rapids Utilities Facebook page and rockrapids.com for updates.