You can reach Rock Rapids Municipal Utilities customer service at 712-472-2511.
Our office address is 310 S 3rd Avenue in Rock Rapids, Iowa 51246.
To report a power outage, please call our 24/7 emergency number at 712-472-2513.
You can pay your bill by automatic bank draft, cash, check, money order or with your Visa, MasterCard, Discover. Fees apply for all card transactions.
Your bill is due on the 15th of each month. If the 15th falls on a weekend or holiday, bills are due the following business day.
Yes! We offer a program called Average Monthly Payment plan (AMP). This option basically averages out the last twelve months' utility bills for your address, so you pay the same amount each month. For more information on this, please contact the office.
WET stands for Water Excise Tax. Iowa law SF512 replaced sales tax on water service with water excise tax, effective July 1, 2018.
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